Support tickets for your Discord server
Ticket Cricket gives your community a proper help desk: ticket panels, forms, staff teams, claiming, transcripts and a web dashboard. Free to start, with Premium for busy servers.
Panels & forms
One-click ticket buttons with optional questions, dropdown multi-panels and a template gallery to start from.
Staff teams & claiming
Route panels to the right team, claim tickets so only one person replies, and hand them over cleanly.
Transcripts
Every closed ticket is saved as a readable HTML transcript, posted to your log channel and sent to the member.
Web dashboard
Manage tickets, panels, staff and settings from the browser. Premium adds live replies without opening Discord.
Knowledge base
A public help site per server so members find answers before they open a ticket.
Blacklist & audit log
Keep troublemakers out and see who changed what, when.
Need more? Go Premium.
Unlimited panels, analytics, exit surveys, autoclose, live dashboard replies, bulk actions and no branding. All Access adds your own custom bot.
See plans (free during beta)Add the bot
Invite Ticket Cricket and run /setup, or use the dashboard.
Create a panel
Pick a channel, write a welcome message, attach a form if you like.
Answer tickets
Staff claim, reply and close. Transcripts are saved automatically.